Great!

When the 'TANK FULL' light is on, it indicates that your tank is filled, which is a positive sign.

Please contact us if you have any more questions or need further assistance.

Great!

Since the pump is running now, the issue may have been related to the tank switch or pressure switch.

Please contact us if you have any more questions or need further assistance.

Check Cable Splice

If you still haven't had luck running the motor, as a last resort, check the cable splice by cutting the splice off on the motor side, leaving at least 1m of pump cable, and connecting it directly to the pump controller.

The splice may have been faulty and allowed water to enter the connection.

Please contact us if you have any more questions or need further assistance.

When the bore/well runs dry, please stop the pump temporarily and allow time for the water to naturally replenish.

Please contact us if you have any more questions or need further assistance.

Issue with Water Probe

If water is available the Water Probe is either stuck or damaged, repair or replace probe.

Please contact us if you have any more questions or need further assistance.

Great!

Since the pump is now running, it indicates that the issue may have been related to the water probe.

Please contact us if you have any more questions or need further assistance.

Bridge low water sensor contacts in the controller to bypass.

*Please note you will have no low water protection.

Great!

Since the pump is now running, it indicates that the issue may have been related to the low water sensor.

Please contact us if you have any more questions or need further assistance.

Check Cable Splice

If you still haven't been able to run the motor, as a last resort, check the cable splice by cutting the splice off on the motor side, leaving at least 1m of pump cable, and connecting it directly to the pump controller.

The splice may have been faulty and allowed water to enter the connection.

Please contact us if you have any more questions or need further assistance.

Please remove the pump from the bore/dam for inspection

Inspect the pump for debris that could jam it. Clean it and run it in a bucket of water. If necessary, replace the rotor and stator.

Check the correct rotation of the motor; it will run clockwise when looking down the top of the pump outlet.

Inspect the pump for debris that could jam it. Clean it and run it in a bucket of water. If necessary, replace the rotor and stator.

Check the correct rotation of the motor; it will run clockwise when looking down the top of the pump outlet.

Great!

Since the pump is now running, it indicates that the issue may have been related to debris possibly jamming the pump.

Please contact us if you have any more questions or need further assistance.

Check Cable Splice

If you still haven't been able to run the motor, as a last resort, check the cable splice by cutting the splice off on the motor side, leaving at least 1m of pump cable, and connecting it directly to the pump controller.

The splice may have been faulty and allowed water to enter the connection.

Please contact us if you have any more questions or need further assistance.

If you've replaced the rotor & stator and are still encountering ERR or LOW POWER Lights, please verify that the rotor and stator have been correctly installed.

During the replacement, also inspect the motor bearing with a spanner and run the motor for 30 seconds in a bucket of water to ensure the motor is functioning properly.

Please contact us if you have any more questions or need further assistance.

Please replace the rotor & stator

While replacing, check the motor bearing with a spanner and run the motor for 30 seconds in a bucket of water to ensure it is okay.

Great!

Since the pump is now running, it indicates that the issue may have been related to the rotor and stator.

Please contact us if you have any more questions or need further assistance.

Check Cable Splice

If you still haven't been able to run the motor, as a last resort, check the cable splice by cutting the splice off on the motor side, leaving at least 1m of pump cable, and connecting it directly to the pump controller.

The splice may have been faulty and allowed water to enter the connection.

Please contact us if you have any more questions or need further assistance.

With a multimeter, measure the DC voltage at the controller P+ P- terminals.

Yes, "XX" DC volts and still no lights.

Unfortunately, your controller is damaged and needs replacing.

Please contact us or your local dealer for a replacement.

Check all connections and fix any that are bad.

Once connections are double-checked, measure the voltage at the solar array using a multimeter.

Great!

Since the pump is now running, it indicates that the issue may have been related to a bad connection.

Please contact us if you have any more questions or need further assistance.

Checking Cable Splice

If you still haven't had luck running the motor, as a last resort, check the cable splice by cutting the splice off on the motor side, leaving at least 1m of pump cable, and connecting it directly to the pump controller.

The splice may have been faulty and allowed water to enter the connection.

Please contact us if you have any more questions or need further assistance.